Terms & Conditions
Gold Bug Supply products include the original manufacturers' Warranties as noted below:
Sigma Metalytics Limited Hardware Warranty
Sigma Metalytics products come with a 90-day limited hardware warranty. Sigma Metalytics offers different delivery methods for warranty service, including but not limited to parts, software dispatches, and mail-in service. This limited hardware warranty lasts for 90 days from the date listed on your receipt and covers defects in materials and workmanship in your Precious Metal Verifier and accessories.
This limited hardware warranty does not cover problems that result from:
• External causes such as accident, abuse, misuse or problems with electrical power.
• Servicing not authorized by Sigma Metalytics.
• Usage that is not in accordance with product instructions.
• Failure to follow the product instructions.
• Problems caused by using accessories, parts or components not supplied by Sigma Metalytics.
• Products for which Sigma Metalytics has not received payment.
• Normal wear and tear.
For Gemoro Products, please register for warranty at https://www.sykessler.com/warranty-registration/
All Gemoro products are sold as new product with all sales final.
Kee Gold and Platinum Tester
Kee Gold product include a 6 month warranty. Please contact me to arrange for warranty service. All Kee Gold Testers are sold as New Product and all sales are final.
BuySigmaMetalytics.com sells only brand new (unused) products. As such, all sales are final and we do not offer returns. Our products are covered under the warranty shown above. If warranty service is ever needed please contact us immediately so we can help resolve any issues. Thank you for your business.
For cancelled orders we charge a 3% fee that is a cost passthrough from the credit card processing company. They do not charge us to cancel an order but they do not refund the 3% processing fee that is initially charged when the order is placed. Please contact us with any questions prior to placing an order.